FAQs

answers to some common questions

How do the downloads work?

When you place your order for a musical using the 'buy download' button, you are taken immediately to PayPal to make your payment. Once your payment has been processed, you will be routed to a secure server where you will have a link to download your musical. You will also be sent an email with a link to download. The download will be a Zipped file containing everything you need for your chosen musical.

What do I get with the hardcopy?

When you buy a "hardcopy" version of a musical, you get a CD with vocals, backing tracks and, depending on the musical, sound effects, along with a full stage production manual including script, songsheet, musical scores, production notes and curriculum links (for the children performing musicals). Please note that hardcopy format is only available for our musicals kids perform.

What if I want both digital and hardcopy versions?

If you have purchased a hardcopy version of a musical kids perform, we are happy to also send you the digital download of the same musical free of charge upon request. Just email info@flippineck.org.uk with your request and we will send you a secure link to get your digital download. Hardcopy versions are not available for our musicals adults perform.

What if I lose the download?

If you lose the download, please email us at info@flippineck.org.uk with your name and the date that you made your purchase. Upon verfication of your purchase, we will send you a secure link so that you can redownload your musical.

If you have any further questions, please contact us.